Terms and Conditions:

CHECK-IN AND CHECK-OUT TIMES:

Standard Check-in time is 3pm on the day of arrival and standard Check-out time is 12 noon on the day of departure. However, special arrangements can be made if you require an earlier check-in time or a later check-out time. If you anticipate that an adjustment in your check-in or check-out time will be necessary, please be sure to inform us ahead of time so that we can better accommodate your needs.


PAYMENT POLICY:

At the time of booking, reservations are secured with a deposit of 50% of the total cost. In the case of guests staying for 2 nights, the full amount due must be paid to secure the reservation. The deposit payment is to be made via PayPal, by using a PayPal account or credit card (also through PayPal) to secure reservation. However, we understand that some of our guests may not have access to a US, Canadian or EU credit card, and therefore we also provide the option of payment of the 50% deposit via Western Union.

Once the 50% deposit has been made, the balance should be paid based on the agreed upon nightly rate. Your balance can be made either in cash or via PayPal.

*THE FULL AMOUNT FOR THE ENTIRE STAY MUST BE SETTLED BEFORE OR AT THE TIME OF ADMISSION


CANCELLATION/REFUND POLICY:

The 50% deposit required to secure a reservation is 100% refundable if cancellation is made 35 days or more prior to Arrival Date. For cancellations made less than 35 days but greater than 2 days prior to scheduled arrival, the deposit payment will be refunded, with a deduction of up to 3 nights of the reserved stay, depending on duration of reservation and how close to arrival date cancellation is made. For cancellations made 2 days or less prior to admission and “No Shows”, the deposit is nonrefundable. 

The service charge/processing fee is nonrefundable.

We reserve the right to apply an Early Departure Fee to guests wishing to depart prior to their scheduled departure date, 50% of the unused days.

All refunds requested which fall outside of our cancellation policy as described above, will be made at the discretion of our management team.